1. About this policy
This Privacy Policy explains how Speedway Petroleum ("Speedway", "we", "us") collects, uses, discloses and protects personal information through this website, our enquiry forms, and the Speedway Rewards app.
2. What we collect
What we collect depends on how you interact with us. Through the Contact or Franchise enquiry forms, we collect your name, email address and message. If you join Speedway Rewards, we collect your name, mobile number and email address, plus your points balance and your redemption and purchase-linked activity within the program. If you use a "find a store" or "use my location" feature, we collect your approximate location, and only with your device's permission.
3. How we collect it
We collect personal information directly from you: when you submit a form on this website, when you sign up for or use Speedway Rewards, or when you scan your Rewards barcode in-store.
4. Why we use it
We use personal information to respond to your enquiries, operate the Speedway Rewards program (including awarding and redeeming points), process your requests, improve our website and services, and meet our legal and regulatory obligations.
5. Marketing
We may use your contact details to let you know about Speedway news, offers or Rewards updates. You can opt out of marketing communications at any time using the unsubscribe option provided, or by contacting us directly.
6. Disclosure
We do not sell your personal information. We may share it with trusted service providers who help us run our website, app and Rewards program (such as IT and hosting providers), and with individual Speedway station operators where necessary to deliver the Rewards program or respond to your enquiry.
7. Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure.
8. Access and correction
You can ask us for access to, or correction of, the personal information we hold about you by contacting us via the Contact page.
9. Cookies and third-party links
This website is a simple static site and does not use tracking cookies beyond what's needed for basic operation. It links to third-party services (such as Google Maps and app stores) which have their own privacy practices; we encourage you to review them.
10. Complaints
If you have a concern about how we've handled your personal information, please contact us first via the Contact page so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page applies from the "last updated" date shown above.
12. Contact
Questions about this policy or your personal information: contact us via the Contact page, or write to Speedway Petroleum, 26-28 Cumberland Highway, Smithfield NSW 2164, Australia.